INTERNAL REGULATIONS

PAYMENT 

When making a reservation, the client must pay a deposit or provide a card number.
and its expiry date. On arrival, a deposit must be paid by credit card.
bank charges ranging from €169 to €289 per room.
The hotel contract is deemed to have been concluded as soon as the parties have reached an agreement.
For weekend rentals, during the summer period, or for stays of more than 3 nights, the payment of
is to be carried out on arrival and then every 7 nights unless otherwise agreed with the management.
Accepted methods of payment: credit cards (Visa, Eurocard-Mastercard, American Express),
holiday vouchers, cash (euros).
Anyone wishing to stay in a hotel is required to make their identity and that of the persons staying at the hotel known.
that accompany it.
The presentation of an identity document is obligatory for any type of payment. In the event that you
could not provide us with this document, we would be obliged not to accede to your request.
room rental.
In application of article 2102 of the Civil Code, the client may not oppose the retention of its effects.
personal if he refuses to pay or is unable to pay.

IN CASE OF INTERRUPTION OF THE STAY,

no refunds will be made. From
even in case of early departure, the entire stay is due.

THE TOURIST TAX

is not included in the room rate.

ACCESS TO THE ROOMS

Rooms are available from 15:00 and must be vacated by 12:00.
Please note that in case of departure after this time, an extra night will be charged. If you wish to
keep the room for one more night, payment must be made before 12.00 noon, under the following conditions
subject to availability.
Your room is designed for a certain number of people; to ensure safety rules
In no case should you accommodate additional people. Please ensure that
the door of your room should be locked before you leave or go to bed.
Items left behind or abandoned may be sold under the conditions provided for by the law of 31 December 1978.
March 1896.

VISITORS / DELIVERIES

Visits and deliveries are only allowed between 10 am and 10 pm.
Guests do not have access to the swimming pool, fitness room and sauna.

PROHIBITIONS

We would like to remind you that the smoking ban is in force in all the
public places since 2 January 2008. It is also absolutely forbidden to smoke in any
the establishment, except on the terraces of rooms (closed doors), and outside of
the establishment in the areas indicated and reserved for this purpose, for obvious reasons of
safety and comfort. A guest who contravenes this rule will have to pay the hotel-keeper an indemnity.
corresponding to the cost of cleaning and smoke extraction of the room, in an amount equivalent to one
overnight stay at the rate displayed in the room.
It is strictly forbidden to enter the hotel premises with gas appliances, in the event of an accident.
electricity or coal not supplied by the establishment, including chicha-type water pipes, or
hookah. These must remain stored in your vehicle and can only be used in the
chicha spaces provided for this purpose in the gardens of your hotel. Please ask at the reception.
This rule does not apply to electrical hygiene appliances.
You are not allowed to hang laundry on the windows and terrace railings. Rooms
All rooms with a terrace have a clothes line. We can also provide you with a clothesline.
mobile on request (subject to availability).

THE RECEPTION 

declines all responsibility for your luggage or objects deposited in the spaces
common.

ANIMALS 

Animals are not allowed in the establishment. Outdoor areas are included.

DEGRADATION

We ask you to respect the premises and the decoration of your room. In case of
damage, the hotel reserves the right to charge the customer the cost of repair or replacement.
The same applies to any infringement noted after the customer’s departure. The amount of
compensation may be debited from the credit card left as a guarantee.
During your stay, you will be given a card allowing you free access to your room. Think
to bring it back to the reception when you leave. You must not leave the card in
the saver when you are not in the room.

NOISE NUISANCES

Disturbance, even during the day, is forbidden.
In order to respect the rest of the other customers, please do not slam the doors or make too much noise.
especially between 10:00 pm and 10:00 am. Music is not permitted on the
terraces. The bedroom window must be closed when the TV is on or in case of
music broadcasting. Any neighbourhood noise related to the behaviour of a person under its
responsibility, may lead the hotel owner to invite the guest to leave the establishment without the need for
to carry out acoustic measurements, if the noise generated is likely to affect the
peace of mind for customers (art R1334-30 and R 1334-31 of the Public Health Code).
A hotel room is a place to rest. All trade is strictly forbidden.

REQUEST

Any complaints about the quality of the services provided must be presented to the hotel owner immediately.

ROOM SAFE

Guests should leave their valuables in the locked room safe. In no case
The hotel management or staff cannot be held responsible for any loss or theft,
disappearance or damage of objects or clothes.

SWIMMING POOL

A set of rules specific to the swimming pool area is displayed at each of its entrances. You
You will also find all these regulations in the welcome booklet of your room. Thank you for the
Please consult before going there.
Internal regulations apply to all bookings. Any stay entails
Acceptance of the special conditions and internal rules of the hotel.
In the event that the client does not respect one of these provisions, the hotel will be in
the obligation to invite the client to leave the establishment without any compensation and will be in
right to collect the deposit left on arrival.